Faq

Where can I find product sizing information?

Product size information can be found toward the bottom of each product detail page. Please note unisex sizing runs big so be sure to check out the sizing chart.

Do you ship to my country?

Yes. We proudly ship worldwide!

How long does shipping take? When will I receive my order?

Estimated standard delivery time is between 3 – 7 business days within Australia. For international orders estimated shipping is 10 - 28 days. Tracking numbers are sent by email after a short processing period.

My order has been dispatched. Can I track it?

Once your order has been shipped, you’ll receive notification of your tracking number so you can keep a close eye on your delivery. Should you have any questions about your order, please contact us at orders@e1t1.com.au for assistance.

How can I change my delivery address?

Have you already placed your order and need to update your shipping address? Please contact our customer support team as soon as possible at orders@e1t1.com.au quoting your order number.

Can I return my order?

If you are not satisfied with your purchase, we offer a 14 day return policy for an exchange or store credit to be used within 3 months.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

What methods of payment do you take?

We accept ALL major credit cards, PayPal, and Apple Pay. All payments are securely processed with 128-bit encryption.